Privacy policy
Privacy Policy
This Privacy Policy describes how Celoravine ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from www.celoravine.com.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
- Personal information such as your name, email address, phone number, shipping address, and billing address
- Payment information (processed securely by third-party payment providers; we do not store full payment details)
- Order details, including products purchased and order history
- Technical information such as IP address, browser type, device information, and cookies
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding your orders, shipping, returns, or inquiries
- To improve our website, products, and customer service
- To prevent fraud, unauthorized transactions, and other illegal activities
- To comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information only in the following situations:
- With trusted service providers such as payment processors, shipping carriers, and website hosting providers, solely for business operations
- When required by law, regulation, or legal process
- To protect our rights, property, or safety, or that of our customers
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve functionality. You may disable cookies through your browser settings, but some features of the website may not function properly.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
10. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Brand Name: Celoravine
- Email: yuanqingtrading@outlook.com
- Phone: +86 132 4840 5491
- Company Name: Chongqing Yuanqingqi Transportation Co., Ltd.
- Address: No. 27, Annex, No. 243 Xiagu Road, Lijiatuo Street, Banan District, Chongqing, China
Effective Date: January 1, 2025